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Frequently Asked Questions

WHERE IS FINERBLACK JEWELRY MADE?

FINERBLACK is an independent jewelry brand based in Berlin. Our statement jewelry and accessories are handcrafted in small quantities, using carefully selected components and high-quality chains, including Made in Italy chains across many of our designs.

WHAT KIND OF JEWELRY DOES FINERBLACK CREATE?

FINERBLACK creates statement jewelry with a glamorous, edgy and unconventional aesthetic. Our collections include long chain necklaces, body chains, face jewelry, chokers, cuffs, bracelets, earrings, belts and sculptural accessories.

From iconic designs such as the FORBIDDEN Necklace and Body Chain to limited-edition and one-of-a-kind pieces, our jewelry is designed to transform a look and stand out.

WHAT MATERIALS DO YOU USE?

Our jewelry is created using carefully selected metal components and chains chosen for their appearance, durability and weight. Depending on the design, materials may include lightweight alloys, aluminum, zamak and high-quality Made in Italy chains in a variety of finishes.

For the exact materials of a specific piece, please refer to its product description.

IS FINERBLACK JEWELRY NICKEL-FREE?

Many FINERBLACK pieces are made with nickel-free materials. As materials and components vary between designs, please check the individual product description for information about a specific piece.

If you have a particular metal sensitivity, contact us before ordering and we will be happy to provide further information.

WHERE DO YOU SHIP FROM?

Most FINERBLACK orders are shipped from Berlin, Germany.

For customers in the United States, selected bestsellers are also stocked at our New Jersey warehouse for faster domestic delivery, with no import tariffs, customs delays or unexpected import fees on those products.

Products shipping from our U.S. warehouse are clearly identified on the product page.

DO YOU SHIP INTERNATIONALLY?

Yes. FINERBLACK ships to many destinations worldwide. Available shipping methods, costs and delivery options are displayed at checkout according to your destination.

For more detailed information, please visit our Shipping & Deliveries page.

HOW QUICKLY WILL MY ORDER BE SHIPPED?

As many FINERBLACK pieces are handmade, processing times may vary depending on the design and availability. Estimated processing and shipping information is provided on the relevant product page or during checkout.

Once your order has shipped, you will receive tracking information by email.

HOW DO I CHOOSE THE RIGHT SIZE?

Sizing information is provided on individual product pages whenever applicable. Many necklaces and body jewelry designs are adjustable or available in different lengths, while belts and other fitted pieces may have specific size ranges.

Please check the measurements in the product description before ordering. If you are unsure which size or length to choose, contact us and we will be happy to help.

WILL SOLD-OUT OR LIMITED-EDITION PIECES BE AVAILABLE AGAIN?

Some FINERBLACK designs and finishes are produced in limited quantities and may not be restocked once sold out. Other pieces may return depending on the availability of materials and components.

If you are interested in a sold-out design, please contact us and we will be happy to let you know whether it is expected to return.

HOW SHOULD I CARE FOR MY FINERBLACK JEWELRY?

To preserve the finish of your jewelry, avoid prolonged contact with water, perfume, cosmetics and chemicals. Store pieces separately in a dry place and handle chains and delicate components with care.

For detailed instructions, please visit our Jewelry Care Guide.

CAN I RETURN OR EXCHANGE MY ORDER?

Returns and exchanges are subject to the conditions and time limits stated in our current Returns Policy. Please consult the policy before returning an item, as conditions may vary depending on the product and shipping destination.