You have the right to withdraw from this contract within 14 days without giving any reason.

The Right of Withdrawal is not applicable if the product was made exclusively for you according to your wishes (custom work).

The withdrawal period will expire after 14 days from the day on which you, or a third party indicated by you (other than the carrier), receives the item.

 To exercise the right of withdrawal, you must inform us at with your ([full name/company], [geographical address – no PO box], [telephone number], [fax number – if you have one], [e-mail address.]) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form at the end, but it is not obligatory.

Please indicate the invoice order number, product and name code for faster processing.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period                                                                                                     

 If you cancel this contract, we shall refund to you all payments which we have received from you, including delivery charges (except for additional costs incurred as a result of the fact that you requested a type of delivery other than the cheapest standard delivery offered by us) without delay and at the latest within fourteen days from the date on which we receive the notification of your cancellation of this contract.

We reserve the right to refuse to refund payments until we have received the goods or until you have furnished proof that you have returned the goods, whichever is earlier.

The costs for the return of the product in the case of a withdrawal from the contract will not be reimbursed by us.

 For this refund we shall use the same means of payment that you used in the original transaction, unless expressly otherwise agreed with you; under no circumstances shall any charges be debited to you for this refund.

 You shall send back or hand over the goods to us without delay( at the latest within fourteen days of the date on which you notify us about the cancellation of this contract ) at this address: Alessia Flavia Vitale, Berliner str 21, 14169, Berlin.

 The dispatch of the goods before the expiry of the 14-day period is sufficient to observe the period.

  You shall only be liable for any diminished value of the goods resulting from handling them other than what is necessary to ascertain the nature, properties and functioning of the goods, insofar as the deterioration is due to handling the thing in a manner which goes beyond the testing of the characteristics and functioning of the goods.

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