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U.S. Shipping & Returns Policy

U.S. SHIPPING & RETURNS

Do you ship from the USA? Yes. Selected pieces are shipped from our U.S. warehouse in New Jersey.

What are the benefits for U.S. customers?

  • No customs duties – taxes are already covered.

  • Faster delivery times – compared to international shipping.

  • Free Standard Shipping - with U.S. ground services 

  • Local returns – simplified process within the U.S.

How do I know if a piece ships from the U.S.?
Look for the “US Stock” label on the product page. Only items marked as U.S. stock are shipped directly from New Jersey.

What about items not in U.S. stock?
They will continue to ship from our Berlin studio with duties prepaid (DDP), so you won’t face unexpected fees.

What happens if I order items from both warehouses?
If your order includes pieces from U.S. stock and from our Berlin studio, it will be split into two shipments:

  • The U.S. stock items ship quickly from New Jersey with free standard shipping or express shipping option of your choice.

  • The Berlin items ship separately with duties prepaid (DDP), but shipping from Berlin is not free and will be calculated at checkout.

Return to our U.S. Warehouse (New Jersey)

  • Orders from our U.S. Stock may be returned within 14 days of delivery.

  • Items must be unworn, in original condition, and with all packaging intact.

  • Customers must contact us before returning to receive the correct return address.

  • Returns from U.S. orders can only be shipped back to our U.S. Warehouse.

  • A full refund will be issued for the product(s).

  • Return shipping costs are not covered by us.

  • Shipping costs are non-refundable. This includes free standard shipping (covered by us at the time of purchase) and any additional fees paid for Express Shipping. These amounts will be deducted from your refund. If items are not returned in intact condition or if the return request falls outside the 14-day window, we reserve the right to apply an additional restocking fee or deny the refund.

 

Return to our Berlin Studio (International Shipping)

  • Orders fulfilled from Europe may also be returned within 14 days of delivery.

  • Items must be unworn, in original condition, and with all packaging intact.

  • Customers must contact us before returning to receive the correct return address.

  • Returns from European orders can only be shipped back to our Berlin Studio (they cannot be returned to the U.S. Warehouse).

  • Please note: 15% of the order value will be deducted from your refund to cover import duties and taxes prepaid by us (Delivery Duty Paid).

  • Shipping costs are non-refundable and return shipping costs are not covered by us.

  • If items are not returned in intact condition or if the return request falls outside the 14-day window, we reserve the right to apply an additional restocking fee or deny the refund.

Why a 15% fee applies

Since August 29, 2025, the United States has eliminated the duty-free threshold (“de minimis”). This means all imports are subject to duties and taxes.
When we ship from Europe, FINERBLACK prepays these charges on your behalf to ensure smooth delivery. Unfortunately, these costs cannot be recovered in case of a return. To partially cover them, a 15% deduction is applied to all refunds for orders shipped from Berlin.